At It’s Our Doody, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.
Information We Collect
We may collect the following information when you interact with our website or services:
Name
Email address
Phone number
Service address
Payment information
Any details you provide when requesting service
We may also collect basic website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to:
Provide and manage your service
Communicate with you (including scheduling and service updates)
Send text notifications related to your service
Process payments
Improve our website and customer experience
We do not sell your personal information.
Text Messaging & Notifications
By providing your phone number, you agree to receive service-related text messages from It’s Our Doody. including:
Appointment reminders
Service updates
Notifications of arrival
Message and data rates may apply. You can opt out at any time by replying “STOP.”
How We Protect Your Information
We take reasonable steps to protect your personal information, including:
Secure payment processing
Limited access to customer data
Use of trusted third-party platforms
While no system is 100% secure, we work to protect your information to the best of our ability.
Sharing of Information
We may share your information with trusted third-party providers only when necessary to operate our business, such as:
Payment processors
Scheduling and routing software
Website and hosting services
These providers are only given the information needed to perform their services.
Cookies & Tracking
Our website may use cookies or similar technologies to:
Understand how visitors use our site
Improve website performance
You can adjust your browser settings to disable cookies if preferred.
Your Choices
You may:
Request access to your personal information
Ask us to update or delete your information
Opt out of communications at any time
To make a request, contact us using the information below.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, you can contact us at:
